When I was an intern in the eMedia Department at UC Blue Ash, I developed an instructional manual for bulk film loading. Everyone used film cameras back then for department photography projects, so it was cheaper to buy film in bulk and roll it out ourselves. The problem was, every time there was a new intern, the process had to be taught by word of mouth: there were no reference directions. My manual made it easier to learn the task and created something to look back on if there were questions. (View low-res PDF: film-manual)
After several years, I was hired on full time to manage and organize the media projects that ran through the department. I developed an organizational system for all the in-progress projects and their assets so we could keep everything together. After the projects were completed, I designed a system-wide packaging template to label all the archival copies. The final copies were stored in a library and could be immediately recognized as a part of the archives. (View low-res PDF: support-docs-web)
In addition, I chose an online project management tool so team communication could be facilitated. I would assign a project number, enter it into our online project management system (at the time it was Liquid Planner), and fill in a framework of tasks that needed to be completed by the student interns. This way they would know exactly what was expected of them and if they had questions they could clarify.
Lastly, I worked on a comprehensive 50 page manual detailing project-related procedures in the department. It covered everything through pre-production, production, post-production, and project finalization. When it was finished, everyone had a detailed reference to look up how a project was created from conception to completion. Again, this clarified expectations and allowed projects to run more smoothly. (Below is a small excerpt from the manual. View low-res PDF of excerpt: handbook-excerpt)
Over the years I’ve learned that doing things in a procedural way allows more flexibility. At first this sounds like a juxtaposition: How can a more defined experience allow for more creativity? I’ve found, though, that once expectations and rules are expressly stated one can move on to the creative portion of his/her work with the framework of the project already in mind. This frees up the process for more creative details to shine through.